How long will I have to wait to receive my feedback?
You will receive an email from us within 72 hours of submitting your videos and/or photos.
What format should I submit my video in?
Videos should be submitted as either a .mp4 file or a Youtube/Vimeo URL link.
Will my ride be shared with the public?
Your video will remain confidential unless you grant permission to share your video on our site and our social media.
May I submit more than one photo for conformation judging?
Yes. For conformation submissions, we encourage you to submit both photos and videos so we can get the best view of your horse. We recommend submitting photos taken from the front, back and both sides, as well as a video of the horse being jogged towards and away from the camera.
May I submit more than one ride?
Yes. You may submit multiple videos of your rounds in our package options. Visit the "Shop" page to view our packages.
I don't compete. Can I submit a video of myself riding in a lesson?
Of course! We welcome both competition or schooling footage in order to provide you with meaningful feedback that you can take with you to the ring.
What is your refund policy if I am not completely satisfied?
Our goal is to make every client happy with our services. If you are not completely pleased with our feedback or have any questions, we are available and willing to address any concerns you have.